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Frequently Asked Questions

And the Answers You Need

You’re not the only one with questions about Medicare. Here are some answers that may help guide and inform you on topics that are important to you.

IMPORTANT: If you are eligible for a Retiree Group Medicare plan, some of this information may not apply to you. Please ask your employer or benefit administrator about your Medicare options, eligibility and enrollment information.

Get Your Medicare Timeline

Answer a few simple questions and we’ll provide you with a personalized timeline. You’ll also receive reminders with important information and actions you can take to stay on track as you near your Medicare eligibility.

Create My Timeline →

Find The Right Insurance Plan For You

You have a choice when it comes to your Medicare health coverage through Blue Cross and Blue Shield of Illinois. Use our shopping tools to find the right insurance plan for you. You can get a quote, apply, find an agent & more.

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Questions? Let us help.

As our valued member, you have access to exclusive resources and assistance. We’re here to help you make a smooth transition to Medicare. Call us to learn more.

1-800-000-0000 (TTY 711)

We’re open between 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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This Information is a solicitation for insurance.

Medicare Supplement Insurance Plan Notice:

Not connected with or endorsed by the U.S. Government or Federal Medicare Program.

Medicare Supplement plans provided by Blue Cross and Blue Shield of Illinois, which refers to Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), and refers to HCSC Insurance Services Company (HISC). HCSC and HISC are Independent Licensees of the Blue Cross and Blue Shield Association.

Marketing Direct LLC, d.b.a. Wunderman Thompson, is an independent company that has contracted with Blue Cross and Blue Shield of Illinois to provide information technology support for members with coverage through BCBSIL. BCBSIL makes no endorsements, representations or warranties regarding third-party vendors and the products and services offered by them.


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